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IT Business Analyst - Supply Chain

Posted 6 months ago

Our client is seeking a talented team player to fill the open position of IT Supply Chain Business Systems Analyst in their Dallas, TX office.This role will serve as a member of the IT's business-facing team and will be responsible for the full application development lifecycle, operational performance of ERP systems, relationship management, and overall maintenance and support. 

This role is responsible for the design, delivery, and support of application solutions for Supply Chain, Manufacturing, and Warehouse Management business processes and will interface with multiple departments and Business Units including Corporate Office and Manufacturing Plants in US, Mexico and Canada.

The position also requires building and maintaining relationships with business stakeholders; understanding of business processes; ability to work with cross-functional teams; strong technical abilities within application design, configuration, implementation, and support, of ERP systems; basic project management skills; and strong communication skills.


What you’ll do:

  • Work with business stakeholders to understand business processes and elicit, define, and analyze business requirements.
  • Partnering and leading the implementation of an ecommerce and warehouse management system.
  • Lead and manage small projects and provide all the updates and documentations per the PMO guidelines.
  • Work with business stakeholders to facilitate prioritization sessions of projects/enhancements.
  • Design, develop, and implement solutions that meet business needs
  • Collaborate with functional and technical teams across all ERP modules and other applications to define and design proposed solutions that meet business requirements and adhere to application design guidelines, strategies, and best practices.
  • Support production systems including analyzing and resolving production problems and end user service requests. 
  • Lead and manage small projects and provide all the updates and documentations per the PMO guidelines.
  • Create deliverables according to the Software Development Lifecycle such as functional and technical specifications, use cases, test cases, and system documentation.
  • Prepare executive level presentations to communicate status of either projects and/or business partner’s strategic initiatives.
  • Configure, prepare, and test applications to meet designs.
  • Facilitate resolution of cross-team business issues.
  • Collaborate with business partners on deployment including training, change management, and communications.
  • Create documentation and training materials; deliver training and communications; assist in organizational change management.
  • Create test cases to cover business processes and system functions; execute tests; analyze and resolve defects.
  • Manage own work to deliver according to project schedules; be accountable for delivery.
  • Apply project management standards and concepts; prepare work estimates and work schedules; create and update project plans.
  • Support production systems; proactively work to analyze and resolve production problems in a timely manner.  Resolve end user service requests.
  • Identify opportunities to leverage applications to improve business processes, and support business improvement efforts.
  • Occasional travel required.


What you’ll need:

  • BA/BS in Manufacturing Engineering, Supply Chain Management or equivalent combination of education and experience
  • 7+ years of Experience working with ERP Supply Chain and Manufacturing modules, such as Sales and Operations Planning, Sales and Distribution, Materials Management, Production Planning, Inventory Management, Warehouse Management
  • Strong technical abilities within application design, configuration, implementation, and support, of ERP systems
  • Basic Project Management skills
  • Should have deep working knowledge of Supply Chain and Manufacturing processes (i.e. Product Life Cycle, Sales and Operations Planning, Master Scheduling, Sourcing & Procurement, Production Planning and Execution, Inventory Management, Quality Management and Control, etc.), and integration to financial processes (Cost Accounting, Accounts Payable/Receivable)
  • Ability to define problems, collect data, establish facts, and determine valid conclusions
  • Experience implementing Supply Chain and Manufacturing Best Business Practices, delivering measurable results
  • Experience working through an ERP upgrade or deployment
  • Knowledge of the Systems Development Life Cycle process (SDLC); and Waterfall or Agile/Scrum methodologies
  • Must be familiar with project management tools
  • Well organized, and self-motivated
  • Effective communication and presentation skills are vital
  • Familiarity with Sarbanes-Oxley and general audit requirements

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.