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Infrastructure Network Manager

  • Location: Scottsdale, 85255
  • Job Type:Permanent

Posted 25 days ago

Our client, a leading US retailer based in Scottsdale, is in search for an Infrastructure Network Manager to join their leadership team.  If you have experience directly managing teams of around 15 talented IT professionals, this position is for you.  

Duration: Direct hire from day 1.
Location: Scottsdale, AZ (Local candidates to the Phoenix area only please)
Key Skills: NOC, Server, Job Scheduling, Monitoring, Meraki, Palo Alto, Cisco, Firewall

Job Description: 

Participates in Infrastructure Engineering recruitment, hiring, training, employee development and performance management

Provides direction and feedback on the day-to-day activities of employees

Communicates clear job expectations, goals and development opportunities to Infrastructure Engineering employees

Prepares employee development plans; recommends appropriate action to upper management

Conducts performance reviews

Coaches and mentors Infrastructure Engineering employees

Serves as an escalation point for interpersonal and operational employee challenges

Regularly meets with employees in a one-on-one setting

Manages work schedules and performs time keeping activities

Monitors and adjusts employee workloads

Monitors department projects to ensure projects are delivered on time, within budget and to agreed quality level

Gathers, tracks and reports department attainment of Key Performance Indicators (KPIs) to upper management

Ensures the highest level of Customer Delight by promoting and providing excellent customer service

Ensures Company procedures are followed, including the tracking and publishing of metrics

Works collaboratively across departments to identify and resolve risks, conflicts and challenges, recommends resolution and implementing process improvements

Stays current on the latest industry technologies, trends, and strategies; brings forward solutions and serves as a Trusted Expert

Participates in Company management initiatives such as: meetings, conferences, and committees

Develops and maintains departmental governance procedures

Supports decisions made by Company leadership

Specific duties to IT Network Infrastructure:

  • Manage and lead network engineers in design, installation, configuration, upgrading of enterprise network environments.
  • Manages disaster recovery strategy and mechanisms for mission critical network transports
  • Manages Capacity planning and management of network systems
  • Provides leadership and strategy in evaluating and implementing new technologies that further clients' telecom and network environments.
  • Works closely with enterprise security to ensure security requirements are fully integrated into telecom and network strategies, and implementation.
  • Define the network infrastructure development lifecycle. Implement improvements to the practice. Coach others through the network development life cycle.
  • Consult with multiple stakeholders to collaboratively define and improve the network and telecom practices.
  • Leads the Infrastructure teams responsible for systems including but not limited to: Cisco Routing and Switching equipment, Meraki SDWan, Meraki WIFI, Palo Alto Firewalls, Cisco FirePower Firewalls, Cisco VPN technologies, and other enterprise network technologies.
  • Lead the design and development of monitoring, reporting, alerting and analytics focused on ensuring resiliency and proactive alerting for telecom systems and enterprise network transports.
  • Collaborate with infrastructure engagement manager, product teams, operations management and stakeholders to optimize network performance, and resiliency.

Other duties as assigned


This position required a minimum of eight years professional experience with leading highly technical teams. This includes: strategy, resilient design, and implementation enterprise telecom and network systems. Expert in network operating systems, SDWAN, WLAN, public cloud environments (e.g. AWS, Azure, GCP). Experience in managing and leading teams. Proven ability to provide a high degree of planning, execution and outcome is required. Strong analytical and financial skills are required including, ability to collect, organize, analyze and disseminate information with attention to detail and accuracy. Must have demonstrated leadership ability, business acumen, and industry knowledge.

Proficient in Microsoft  Office, including Word, Excel and PowerPoint is needed. Expert ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas both verbally and in writing is necessary. Excellent analytical, planning and negotiation skills are needed. Excellent interpersonal skills with the expert ability to develop strong relationships with key members of both internal and vendor teams. Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals, and strategy is necessary. Must be highly organized, extremely detail oriented with strong leadership experience. Maintaining confidentiality, treating others with respect and upholding Company values is a key attribute. Ability to perform in a fast-paced, goal oriented, and time sensitive environment. The ability to drive organizational transformation; communicates openly and builds consensus with stakeholders.


Educational Requirements:

Bachelor’s degree in Information Technology or related field is required.

Professional certifications are a plus.


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.