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Infrastructure Engineer-Jr.

  • Location: City of Mediapolis, 50392
  • Job Type:Contract

Posted 22 days ago

Terrific Contract Opportunity!
Position: Infrastructure Engineer-Junior
Location: Des Moines, IA 50392
Term: 12 months
Day-to-Day Responsibilities:
  • Assist with production implementation and support of new and existing technologies.
  • Maintain a high level of customer service by answering business partner’s calls, emails, and instant messages.
  • Direct interaction with business partners to identify, research, document, design solutions and resolve issues.
  • Responsible for learning and providing contributions by understanding technical functionality, usability, design, security and operation of supported systems.
  • Independently research complex solutions in a fast-paced environment.
  • Communicate technical concepts to business stakeholders as well as business objectives to technical teams across the organization.
  • Train and educate users as well as initiate preventative technical measures when appropriate.
  • May be required to provide on call support.
  • Occasional domestic travel will be required, including overnight stays.
Is this a good fit? (Requirements):
  • Bachelor's degree with a preference in a science, technology, engineering, or math related field or equivalent work experience.
  • Relevant internship or professional experience in an IT customer service, IT support or IT troubleshooting role or related experience Core competencies for success.
  • Basic planning/organizational, time management, decision-making, and superb written/verbal communication skills.
  • Able to maintain accuracy and confidentiality.
  • Possess strong problem-solving and big-picture/conceptual skills.
  • Able to work with people at all levels and demonstrate the ability to understand and embrace change.
If this sounds like the perfect fit, apply today!


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.