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Infrastructure Engineer

  • Location: Mediapolis, Des Moines, Iowa, 50392
  • Salary: 42.0
  • Job Type:Contract to Hire

Posted 21 days ago

Long term contract Opportunity!

Position:  Infrastructure Engineer
Location: Des Moines, IA 50392
Term: 6 Months Contract to hire

Day-to-Day Responsibilities:

  • Assist with production implementation and support of new and existing technologies
  • Maintain a high level of customer service by answering business partner’s calls, emails, and instant messages
  • This will include direct interaction with business partners to identify, research, document, design solutions and resolve issues
  • Responsible for learning and providing contributions by understanding technical functionality, usability, design, security and operation of supported systems
  • Independently research complex solutions in a fast-paced environment
  • Communicate technical concepts to business stakeholders as well as business objectives to technical teams across the organization
  • Train and educate users as well as initiate preventative technical measures when appropriate
  • May be required to provide on call support; occasional domestic travel will be required, including overnight stays

Is this a good fit? (Requirements):

  • Bachelor's degree with a preference in a science, technology, engineering, or math related field or equivalent work experience
  • Relevant internship or professional experience in an IT customer service, IT support or IT troubleshooting role or related experience
  • Must have basic planning/organizational, time management and decision-making skills
  • Must be able to maintain accuracy and confidentiality
  • Possess strong problem-solving and big-picture/conceptual skills
  • Must be able to work with people at all levels and demonstrate the ability to understand and embrace change

If this sounds like the perfect fit,Apply Today!