Terrific Contract Opportunity!
Position: Infrastructure Engineer
Location: Des Moines, IA 50392
Term: 6 Months Contract
Day-to-Day Responsibilities:
- Assist with production implementation and support of new and existing technologies
- Maintain a high level of customer service by answering business partner’s calls, emails, and instant messages
- Will include direct interaction with business partners to identify, research, document, design solutions and resolve issues
- Responsible for learning and providing contributions by understanding technical functionality, usability, design, security and operation of supported systems
- Independently research complex solutions in a fast-paced environment
- Communicate technical concepts to business stakeholders as well as business objectives to technical teams across the organization
- Train and educate users as well as initiate preventative technical measures when appropriate
- May be required to provide on call support
- Occasional domestic travel will be required, including overnight stays
Is this a good fit? (Requirements):
- Bachelor's degree with a preference in a science, technology, engineering, or math related field or equivalent work experience
- Relevant internship or professional experience in an IT customer service, IT support or IT troubleshooting role or related experience
- Must have basic planning/organizational, time management and decision-making skills
- Must be able to maintain accuracy and confidentiality
- Possess strong problem-solving and big-picture/conceptual skills
- Must be able to work with people at all levels and demonstrate the ability to understand and embrace change
- Must be able to move 30 pounds as a physical requirement of the position
If this sounds like the perfect fit,Apply Today!