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Implementation Specialist- Salesforce CRM

  • Location: Atlanta, Georgia, 30319
  • Job Type:Contract

Posted 13 days ago

  • Job Ref: 188553

Position: Implementation Specialist- Salesforce

Location: Remote- Ideally Dallas or Atlanta Based

Duration: 12 Months

Our client, a worldwide telecommunications leader is seeking a Implementation Specialist with Salesforce CRM experience to facilitate the implementation and adoption of Salesforce CRM into their current environment.  This is a remote position. The Implementation Specialist will be responsible for working with various client business units in driving utilization of the Salesforce tool.

Responsibilities:

  • Work with Business Analyst to fully understand and identify business requirements
  • Partner with client development resources to identify needs
  • Definition and creation of reports and dashboard with Salesforce platform
  • Work alongside client Change and Adoption team to drive utilization of the Salesforce tool including with client Sales Operations
  • Work with various business units within Business Solutions group to identify key insights related to CRM business needs  
  • Document discovery from stakeholder meetings
  • Assist BA in definition of project scope
  • Assist BA in development of process flow diagrams
  • Assist BA in the documentation of solution approaches

Required Skills

  • 5 plus years of CRM implementation experience
  • 2 plus years of Salesforce CRM implementation experience
  • Strong documentation skills
  • Previous experience with AT&T sales processes

Certifications:

Salesforce SFDC Admin Certification is a plus.

Education:

Bachelor’s Degree