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Implementation Project Manager - REMOTE

  • Location: Phoenix, 85027
  • Salary: 100000.0
  • Job Type:Permanent

Posted 18 days ago

Implementation Project Manager 
Permanent - 100% remote
Salary:  100K+ Excellent Benefits 


  • Works with and mentors clients to define configuration scope and creates a project timeline
  • Produces all project deliverables with a high degree of thoroughness and quality
  • Identifies, tracks, monitors and communicates project-related issues that may arise during the implementation and follows up to solution; escalates accordingly
  • Maintains timely, effective and proactive communication with the client
  • Ensures all projects under his/her supervision are simultaneously progressing smoothly towards completion and that no project is being neglected because of another.
  • Updates project status reports on a timely basis; demonstrate constant and timely progress
  • Leads daily activities of the Implementation team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall business metrics
  • Responsible for performance measures such as forecast, proactive risk assessment, backlog, no-starts, quality, weeks-to-start, associate engagement and retention and other metrics.
  • Demonstrates a strong ability to communicate with client executives, including strong executive presence, de-escalation, and relationship management
  • Conducts internal QA reviews of other projects and provides constructive feedback
  • Coaches and evaluates implementation Project Managers as well as Implementation Consultants on performance and completes performance one on ones and reviews
  • Builds and maintains a resource library of project templates, and standard operating procedure templates.


  • Bachelor's degree in a technology related field or 4 years equivalent work experience managing software implementation projects.
  • 5 years of SaaS (software as a service) project management or development and delivery experience; preferably a PMO certification.
  • 3 years of people leadership experience.
  • Ability to assess team members performance and provide motivational support.
  • Analytical and proficient at managing complex enterprise level implementation projects.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.