Terrific Contract Opportunity!
Position: Help Desk
Location: Richmond Virginia 23236
Term: 5 months
- General Help Desk First Level Support.
- Training for general client computing questions to include queries regarding smartphones, audio-visual equipment, printers, MS Office use, add workflows for submitting tickets.
Is this a good fit? (Requirements):
- 2+ years of experience working as a help desk tech using Windows based client computers with Microsoft office products.
- 2+ years of experience interacting with end users by phone, email or in person.
- Demonstrated ability to manage a diverse number of IT tasks and bring to successful closure in a brief amount of time.
- 2+ years of experience with a help desk environment for Level 1 support.
- Help desk experience supporting mobile devices (iPhones, iPads, and MiFi).
- Ability to educate/assist users with training/education guides to ensure staff future success.
Even better if you have:
- Ability to document processes as needed.
- Experience supporting audio-visual equipment to include connected television/monitors.
If this sounds like the perfect fit, apply today!