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Helpdesk Analyst

  • Location: Oklahoma City, 73102
  • Job Type:Contract

Posted 23 days ago

Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them.
 
Position: Helpdesk Analyst
Location: Oklahoma City, OK, 73102
Term:  12 months
 
Day-to-Day Responsibilities:
  • Provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies for employee service desk.
 
Is this a good fit? (Requirements):
  • Password and access resets experience.
  • Ability to meet deadlines.
  • Ability to Work Independently.
  • Ability to Work with Others.
  • Analytical Ability.
  • Analyze Software Problems skills.
  • Communication Skills.
  • Critical Thinker.
  • Customer Service experience -Excellent phone skills.
  • Detail oriented
  • Grammar, Spelling and Punctuation Skills.
  • High Level Analytical Ability.
  • Multi-tasking skills.
  • Oral and Written Communication Skills.
  • Professional Demeanor.
  • Team Player.
  • Troubleshooting experience/skills.
  • Computer operating system and procedures skills.
  • Computer Peripherals skills.
  • Install experience.
  • Networking experience.
  • Software Installation experience.
  • Technician knowledge.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.