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Help Desk

Posted about 1 month ago

Our Decatur-based client is looking for a contract Help Desk Technician to add to their IT team.
In this role, you will be responsible for travelling to several DeKalb County sites and configuring, setting up, troubleshooting, and connecting workstations.  You must have reliable transportation to get you to the local client sites (you will be reimbursed for travel).  Excellent communication skills are vital to this position.  This is a 3-6 month contract position with an opportunity to convert into a permanent role.  If you have the required experience and are interested in the opportunity, please apply today.  Criminal Background Check and Drug Screening is required.

Required Experience:
  • 3+ years of Technical Support / Help Desk experience
  • Imaging 
  • Windows 10
  • Printers (network, desktop)
  • O365 support
  • VPN access
If this sounds like a fit for you, please submit your resume to begin a conversation about this opportinity!

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.