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Hardware Engineer

  • Location: Irving, 75063
  • Job Type:Contract

Posted 25 days ago

Our client is looking for a Hardware Support Engineer to join their team for a 12 month contract in Irving, TX! In this role you will provide hardware support of our tablet POS, peripherals such as printers, barcode scanners, and pin pads. You may be required to visit sites to help troubleshoot equipment issues including repair and replacement. There may be instances where you are able to support these sites over the phone depending on the type of issue.


KEY RESPONSIBILITES AND DUTIES

  • Install POS equipment (including wiring) in QSR Lab environment
  • Assist third party technicians with POS installations in Store environments
  • Work with networking and network security teams to remove blockers for installations
  • Maintain QSR lab in clean and working condition
  • Provide L3 support for break fix
  • Source hardware to satisfy new requirements working with IT and external teams


“MUST HAVE” SPECIFIC KNOWLEDGE AND SKILLS

  • Experience with installing and troubleshooting Point of Sale peripherals such as receipt printers, barcode scanners, cash drawers and PIN pads
  • Proficient experience with configuration, setup, and troubleshooting hardware related aspects of mobile Android devices
  • Experience working with third party vendors in sourcing and integrating hardware
  • Intermediate experience with MDM solutions, specifically Microsoft Intune is preferred
  • Proficient knowledge and troubleshooting capability of types of data connection/communication such as TCP/IP, Bluetooth, or data/serial using CAT5, CAT5e, CAT6, etc. with USB-A, USB-B, USB-C, RJ11/RJ12/RJ45, etc. terminated ends, USB to ethernet adapters, etc.
  • Intermediate knowledge of network devices like managed switches, managed firewalls, ethernet hubs, etc.
  • Experience with writing technical scope of work, installation, and how-to documents
  • Experience with understanding and communicating power requirements of devices to construction/engineering teams designing stores
  • Ability to travel to stores (in Dallas and out) to when required
  • Ability to be in the Dallas office as needed

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.