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Gaming Program Manager

  • Location: Plano, Texas, 75024
  • Job Type:Contract

Posted 21 days ago

  • Job Ref: 185775
Our client is seeking a Gaming Program Manager for a contract position in Plano, Texas. The Program Manager serves as the primary PMO point of contact and is accountable for the delivery of products and associated projects within their portfolio of assignments. 
Key services provided include, being a Servant Leader to facilitate  successful interaction across internal and external teams to sustainable deliver value for ideation to commercialization / operationalization.  

Program managers will manage and lead enterprise-wide, cross-functional strategic initiatives and are typically assigned to large-scale, high impact projects with moderate to high risk and complexity. They have direct responsibility into stakeholder engagement, project roadmap/key deliverables, ownership of schedule and accountability on project finances.  
Program Manager identifies and manages their own daily / weekly activities with accountability to the Gaming Director of Program Management. Their activities are tied to the compliant execution of our clients Delivery Standards, and in synchronization with the supporting teams.  
  • Build, lead and coach multiple project teams throughout project life cycles 
  • Engage and support all phases of the project life cycle for large-scale, complex initiatives that may involve multiple internal and external stakeholders; also may be managing multiple small-medium- large projects concurrently 
  • Ensure all projects adhere to the PMO framework and project methodology compliance standards set by the company 
  • Ensures that projects adhere to the Security Software Delivery Life Cycle (S-SDLC) and facilitate teams across tollgates, to ensure coordinated release efforts. 
  • Partner with business sponsors to define and document success metrics and criteria 
  • When appropriate develop a project charter, integrated project plan, resource plan, contingency plan, and related project management artifacts 
  • Analyze prior projects to determine resource requirements, timeline and likely outcomes for similar project initiatives 
  • Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value 
  • Work closely with team members to develop Work Breakdown Structures and estimating the time required to complete individual tasks in order to produce and maintain the project schedule 
  • Define and track project milestones while developing, maintaining, and reporting on an overall and integrated delivery plan.  Analyze time and cost variances against a plan and communicate project status and issues to the PMO and other stakeholders.
  • Communicate delays in critical path tasks appropriately 
  • Facilitate all operational checkpoint activities throughout the lifecycle of projects 
  • Work with both waterfall and agile related project delivery methodologies interchangeably 
  • Actively support the transformation of the organization and teams from a project task mindset into a continuous delivery focus.
  • Review and adjust project schedules based on established priorities and available resources 
  • Assess and provide risk identification, mitigation or risk avoidance strategies and other solutions for on-time project delivery. Resolve all high priority project risks as they are encountered 
  • Forecast accurate schedule and budget estimates while managing scope creep to ensure all projects meet success parameters and ROI targets stated in the business case  
  • Validate financial forecasts and provide on-going reconciliation of resources and other related project expenditures   
  • Serve as a subject matter expert and continually update relevant business stakeholders of project status.  Periodically publish project status reports and routinely briefing key stakeholders on different aspects of assigned initiatives 
  • Represent the project in various project governance and inter-department forums 
  • Ensure end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit 
  • Assist, share learning, and mentor others within the PMO regarding standards, organizational understanding, and relationship building to promote the successful delivery of projects 
  • Travel at times may be required (primarily to Las Vegas or Atlanta) 

  • Strong project management skills, including the ability to prioritize work and meet deadlines 
  • Demonstrate servant leadership to serve and develop CSMs 
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers and subject matter experts 
  • Ability to perform as a change agent to promote adherence to S-SDLC and PMO processes, across both Agile or Waterfall Framework 
  • Minimum of 5 years’ experience managing software related projects and teams 
  • Ability to follow all company policies and procedures, including the PMO Framework to ensure consistency in project management
  • Strong planning, organizational, and leadership skills, including the ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace and execute with limited information and ambiguity 
  • Excellent problem-solving and critical-thinking skills, including the ability to remove barriers and enable teams to complete their objectives 
  • Strong influencing and negotiation skills, including the ability to navigate in a highly matrixed organization effectively 
  • Ability to investigate and assess issues and accurately estimate budget and schedule requirements to avoid scope creep 
  • Ability to lead a team through successful project implementations on time and within budget 
  • Strong verbal and written communication skills, including the ability to communicate effectively to all project stakeholders and levels with clarity and precision and manage customers’ expectations 
  • Strong interpersonal skills, including the ability to make effective presentations, and proven ability to quickly earn the trust of sponsors and key stakeholders 
  • Must be self-disciplined, goal-oriented, action-focused and organized, with excellent project planning, team motivation, delegation, interpersonal, leadership, and mentoring skills 
  • Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability 
  • Ability to quickly build rapport and strong relationships with others 
  • Ability to establish a wide and effective peer network across the organization 
  • Sound business and technical acumen  
  • Experience leading systems integration projects that span multiple departments or divisions 
  • A minimum of a Bachelor’s degree in a relevant discipline required 
  • 3-6 years of project management experience in managing projects 
  • Certified Scrum Master (CSM®) desirable 
  • Project Management Professional (PMP®) certification or Project Management Certificate desirable 
Experience Required?:           
  • Demonstrated, applied experience establishing and delivering complex projects 
  • Extensive knowledge and expertise in the use of project management methodologies and tools  
  • Experienced in working with stakeholder to manage their expectations and engaging them to address project issues 
  • Manage career growth by completing appropriate continuing education courses to remain abreast of changing technologies and project management tools and techniques 
  • Desirable Experience (not required) 
  • Experience with project management methodologies including Waterfall, Agile, Scrum and/or Scaled Agile Framework  
  • Project Basic knowledge of Electronic Payments industry, products, and technologies to intelligently discuss and understand relevant impacts to the projects is preferred but not mandatory 
  • Experience with Google Suite (Sheets, Doc, Sites), Rally Agile Central, Atlassian Jira, and Oracle Instantis 
  • Experience in the financial services and/or gaming, casino industry desirable