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Finance Customer Management Coordinator

Posted 15 days ago

Long Term Contract Opportunity!
Position: Finance Customer Management Coordinator
Location: Winston Salem, NC, 27105
Term: 4 Months (08/02/2021 to 12/31/2021)
Day-to-Day Responsibilities:
  • Responsible for communicating with customers to collect invoices, identify and analyze issues with financial operations, and solve customer concerns in a timely and effective manner.
  • Maintain relationships and timely payments.
  • Contribute to the success of the company by driving cash flow and mitigating credit risk.
  • Actively monitor aging reports (Excel) for trends and initiate contact with customers to resolve overdue balances.
  • Analyze and resolve any chargebacks and discrepancies with the appropriate internal and external business partners.
  • Engage with customer to understand accounting, purchasing, and delivery processes and procedures.
  • Perform as primary owner of root cause resolution for customer exceptions.
  • Ensure accurate customer information at all times (i.e., AR system hierarchy, store #, vendor #, statement, etc.) and perform file maintenance when necessary.
  • Project account performance for period and quarter end reporting purposes.
  • Take ownership and deliver against both personal and team goals.
  • Drive self-improvement and continuous learning through coaching and feedback.
  • Demonstrate initiative for expanding own skill set and knowledge of business.
Is this a good fit? (Requirements):
  • Associates degree and/or 1-3 years of experience in Accounting or Finance related field (required).
  • 4-year degree in Business, Finance, or Accounting (preferred).
  • Proficiency in MS Office applications. Must be intermediate or higher in Excel skills.
  • Experience with Oracle AR or other accounting system.
  • Strong written and verbal communication skills.
  • Results-oriented with a demonstrated ability to work independently and execute on goals with little supervision.
  • High level of attention to detail and organizations skills.
  • Analytical and problem-solving skills.
  • Creative thinking, leveraging technology to drive process improvements.
If this sounds like the perfect fit, apply today!