Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Position: Field Service Technician
Location: Arlington, VA 22201
Hourly Rate: $23/hr.
Term: 3 Months Contract to Hire
Day-to-Day Responsibilities:
- Sound understanding of customer Projects, IMAC, support, operations, and processes.
- Working knowledge of the Microsoft Office application suite including MS Outlook.
- Able to follow project instructions, and communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers.
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality.
- Demonstrated capability to achieve results accurately, on time, and meet or exceed Time-To-Task for projects in a fast-paced, client-driven environment.
- Follow-up with project team/coordinators and end-users to provide status updates as per guidelines and objectives of the project, IMAC, and break/fix services.
- Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required.
- Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets).
Is this a good fit? (Requirements):
- Associate’s (or equivalent) degree in Computer Science or Information (Technology from a technical school)
- 1-3 years experience and ability to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customer
- 1-3 years’ experience and working knowledge of Windows operating systems, networks, databases, and network security concepts and tools.
- 1-3 years experience working knowledge of the Microsoft Office application suite including MS Outlook.
- 1-3 years experience with multi-platform Windows O/S.
- 1-3 years experience and ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
- 1-3 years experience and demonstrated capability to achieve results in a fast-paced, client-driven environment.
- CompTIA A+ Certification
- Min 1 OEM Desk/Notebook
- Dell Enterprise experience
- Basic non-warranty repair skills training. (Cabling, Printers, Network, Servers)
- HP Printer Basics + Printer’s experience.
- Lexmark Printer Basics + Printer’s experience.
- Apple MAC Certifications