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Field Service Technician

Posted about 2 months ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Field Service Technician
Location: Arlington, VA 22201
Hourly Rate: $23/hr.
Term: 3 Months Contract to Hire
 
Day-to-Day Responsibilities:
  • Sound understanding of customer Projects, IMAC, support, operations, and processes.
  • Working knowledge of the Microsoft Office application suite including MS Outlook.
  • Able to follow project instructions, and communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers.
  • Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality.
  • Demonstrated capability to achieve results accurately, on time, and meet or exceed Time-To-Task for projects in a fast-paced, client-driven environment.
  • Follow-up with project team/coordinators and end-users to provide status updates as per guidelines and objectives of the project, IMAC, and break/fix services.
  • Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required.
  • Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets).
 
Is this a good fit? (Requirements):
  • Associate’s (or equivalent) degree in Computer Science or Information (Technology from a technical school)
  • 1-3 years experience and ability to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customer
  • 1-3 years’ experience and working knowledge of Windows operating systems, networks, databases, and network security concepts and tools.
  • 1-3 years experience working knowledge of the Microsoft Office application suite including MS Outlook.
  • 1-3 years experience with multi-platform Windows O/S.
  • 1-3 years experience  and ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality
  • 1-3 years experience and demonstrated capability to achieve results in a fast-paced, client-driven environment.
  • CompTIA A+ Certification
  • Min 1 OEM Desk/Notebook
  • Dell Enterprise experience
  • Basic non-warranty repair skills training. (Cabling, Printers, Network, Servers)
  • HP Printer Basics + Printer’s experience.
  • Lexmark Printer Basics + Printer’s experience.
  • Apple MAC Certifications

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.