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Field Service Technician

Posted 9 days ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Field Service Technician
Location: Grand Rapids, MN 55730
Hourly Rate: $19/hr.
Term: 3 Months Contract to Hire

Day-to-Day Responsibilities:
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Maintain good customer focus meeting deadlines and service level agreements (SLAs)

Is this a good fit? (Requirements):
  • Previous Field Service and/or Desktop, POS, printer Break/Fix experience
  • Excellent technical troubleshooting and customer service skills
  • Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
  • CompTIA A+ highly preferred

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.