Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Position: Field Service TechnicianLocation: Palmdale California 93552
Term: 3 Months Contract-to-Hire (04/12/2021 to 07/10/2021)
Day-to-Day Responsibilities:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
- Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
- Maintain good customer focus meeting deadlines and service level agreements (SLAs)
- Desktop Support
- Systems may be POS systems or Desktop/Laptop units.
- Field Service Experience and Printer Break Fix repair.
- Must be able to follow written instructions
- CompTIA A+ Certified Preferred, Reimaging and updating O/S experience required.
- Printer Break-fix experience (more than consumables and setup)
- Deskside Customer Service Support Experience
- Reliable Transportation (This is a driving position – reimbursed accordingly
- Ability to upgrade OS software and transfer data if required.
- Good communication skills
- Printer Break/Fix experience is a plus.
- Installation skills a plus: installing equipment on various surfaces such as tile, steel, brick, other various materials.