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Field Service Technician

Posted 8 days ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Field Service Technician
Location: St. Petersburg FL, 33704
Term: 3 Months Contract to Hire (03/01/2021 to 05/29/2021)

Day-to-Day Responsibilities:
  • Perform Break & Fix work during 90-day contract-to-hire
  • Must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
  • Technician will travel to each client’s location
  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
  • Works under general supervision
  • There will be overtime
  • Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Is this a good fit? (Requirements):
  • Previous Desktop, POS, printer Break/Fix experience
  • 3 years plus supporting Desktops, Laptops and Printers.
  • 3 years plus with customer service experience
  • Reliable Transportation (This is a driving position – reimbursed accordingly)
  • Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
  • Personable as they will be interacting with a wide range of users and environments
  • Can work on a ladder of lift and are able to lift up to 50lbs.
  • After training is complete, candidate will be added to the on call rotation 7x24
  • Excellent technical troubleshooting and customer service skills
Even better if you have:
  • CompTIA A+
  • OEM Printer Warranty Certifications
  • OEM Laptop/Desktop Warranty Certifications
  • Server experience would be a bonus
If this sounds like the perfect fit, Apply Today!