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Field Service Technician

Posted about 1 month ago

Terrific Contract Opportunity!
Position: Field Service Technician
Location: Staunton, Virginia 24401
Term: 3 Months Contract-to-hire (12/28/2020 to 03/06/2021)
Schedule: Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
Day-to-Day Responsibilities:
  • Perform Break & Fix work as the cases are dispatch throughout the day from 6 AM to 10 PM with On-Call 7x24 hour coverage.
  • Candidate must maintain good customer focus, meeting training completion deadlines and service level agreements (SLA’s).
  • Technician will travel to each client’s location.
  • Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer.
  • Works under general supervision.
Is this a good fit? (Requirements):
  • Must have a valid driver's license, a clean driving record and reliable transportation - this is a driving role.
  • Previous field service and break/fix experience.
  • 5 years plus supporting Desktops, Laptops and Printers. Strong hardware troubleshooting skills - laptops, desktops, printers, servers, etc.
  • 5 years plus with customer service experience.
Even better if you have (Preferred Skills):
  • CompTIA A+,
  • OEM Printer Warranty Certifications
  • OEM Laptop/Desktop Warranty Certifications
  • Server experience
  • Networking with cabling (toning, etc.).
If this sounds like the perfect fit, apply today!