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Desktop Systems Support Technician

  • Location: Atlanta, Georgia, 30354
  • Salary: 24.34
  • Job Type:Contract

Posted 11 days ago

We are looking for a PC Desktop Systems Engineer to join our team for a long-term contract opportunity. 

  • Responsible for a broad scope of operational support and install, move, add, and change requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
  • Provides service and customer support during field visits or dispatches.
  • Diagnoses errors or technical problems and determines proper solutions.
  • Produces timely and detailed service reports.
  • Documents processes.
  • Collects and analyzes performance data to provide technical assistance.
  • Ties workflow to schedule
  • Accurately documents solutions related to complex issues
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved
  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
  • Builds positive relationships with customers

This is a long term contract opportunity on the south side of Atlanta!   If this sounds like you, please apply today!