We are looking for a PC Desktop Systems Engineer to join our team for a long-term contract opportunity.
- Responsible for a broad scope of operational support and install, move, add, and change requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
- Provides service and customer support during field visits or dispatches.
- Diagnoses errors or technical problems and determines proper solutions.
- Produces timely and detailed service reports.
- Documents processes.
- Collects and analyzes performance data to provide technical assistance.
- Ties workflow to schedule
- Accurately documents solutions related to complex issues
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
- Builds positive relationships with customers
This is a long term contract opportunity on the south side of Atlanta! If this sounds like you, please apply today!