Back to Job Search

Escalations Manager

  • Location: Texas, 75201
  • Salary: 32.04
  • Job Type:Contract

Posted 9 days ago

Dynamic contract opportunity with a progressive commercial real estate services company.
Position: Escalations Manager
Location: Remote
Hourly Rate: $32.04/hr.
Term: 3 months

Day-to-Day Responsibilities: 
  • Meet with internal senior stakeholders, present processes, explain case nuances, and handle challenging issues presented to the team.

Is it a good fit? (Requirements):
  • Should be good with Excel and creating PowerPoint presentations, and able to communicate effectively and holistically with the staff and the people they collaborate with.

An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.