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Energy Services Technician

Posted 21 days ago

Position: Energy Services Technician
Location: Austin, TX 78733
Term: 6 months
Day-to-Day Responsibilities:
  • Responsible for technical analysis and troubleshooting of our EMS (energy management system), validation and configuration of new installations, supporting our clients’ third-party vendors, and ensuring persistent connectivity to remote servers.
Is this a good fit? (Requirements):
  • High School Diploma and 3 years of technical customer service.
  • Proper phone etiquette.
  • Ability to speak and write clearly and accurately.
  • Demonstrated proficiency in typing and grammar.
  • Knowledge of relevant software computer applications and equipment.
  • Knowledge of customer service principles and practices.
  • Effective listening skills.
  • Multi-tasking capabilities.
  • Proficiency with MS Office Suite.
Even better if you have:
  • Experience with Linux or other command-line interfaces.
  • Bachelor’s degree or 2 years of technical support experience.
  • Electrical/HVAC Energy Management Systems experience.


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.