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Encompass Administrator

  • Location: Plano, Texas, 75024
  • Salary: 105000.0
  • Job Type:Permanent

Posted 16 days ago

This nationwide mortgage industry leader has an immediate full-time opening in Plano, TX for an Encompass Administrator.  Will be responsible for administering Ellie Mae’s Encompass Loan Origination System, including developing advanced business rules and custom input forms.  Must have experience with developing Advanced Business Rules and Custom Input Forms, along with solid knowledge of Ellie Mae’s API’s.  Must have experience with administering Ellie Mae’s TPO Connect and other Connect products.  Strongly prefer someone that is an Encompass Certified Administrator.  Will be working remotely from home but must be willing to work onsite Monday-Friday in the Plano, TX office in the future.

Key Responsibilities include:

• Administering assigned system and overseeing processes related to user access, system settings, roles and security, customization of objects/fields/layouts, data storage, licensing requirements, etc.
• Analyzing and documenting complex business and system workflows, providing recommendations to business units, and independently creating solutions within the LOS to improve workflow and reporting processes.
• Reviewing feasibility of system update requests from business process managers and provide alternative options as needed.
• Conducting systems analysis to understand business impact of proposed system changes, developing applicable coding, building test script documents, administering system testing, deploying changes, and assisting in monitoring system interfaces.
• Creating and maintaining custom reports and dashboards and continually seeking ways to improve data quality and productivity.
• Developing and managing business rules, including writing advanced scripts in VB/.NET based on business requirements.
• Coordinating efforts with the QA team to manage defects.
• Complying with IT as well as DevOps policy and procedures (e.g. SDLC policy, change management policy, DevOps workflows, etc.) and providing recommendations on policy improvements or changes.
• Developing and maintaining vendor relationships
• Managing Help Desk tickets related to user issues for assigned system(s) and provide interdepartmental support by responding to inquiries, troubleshooting problems, and determining solutions.
• Reviewing LOS system release notes, organizing task force meetings, and managing release updates.
• Maintaining knowledge of system administration guidelines and best practices and providing recommendations for internal process changes or improvements.

Key Requirements:

• Bachelor’s degree in information technology or a related field (or equivalent work experience).
• 2-4 years of experience as an Ecompass Administrator.
• 2+ years of mortgage industry experience, including in-depth knowledge of the industry and loan origination life cycle.
• Encompass 360 skills (e.g. Encompass SDK stand-alone applications, plugins, CodeBase forms; creating input forms; managing the reporting database; advanced coding of business rules; admin knowledge, etc.).
• Ability to understand software requirements specifications, deployment plans, and maintenance plans.
• Experience in advanced coding of business rules, as well as coding skills such as VBScript/VB.NET.
• Knowledge of Agile Methodology.
• Working knowledge of Ellie Mae’s TPO Connect and other Connect products.
• Knowledge of system testing and ability to design, plan, and execute system testing strategies and tactics.
• Strong oral, written, and interpersonal communication skills.
• Ability to problem-solve and develop effective and constructive solutions to challenges and obstacles.
• Ability to interface with other departments to resolve issues as applicable.
• Ability to maintain a customer focus and efficiently and consistently produce accurate work in both individual and team settings.
• Solid knowledge of computer systems including MS Office (Word, Excel, and Outlook).
• Strong analytical skills.

• EllieMae Certified Encompass Administrator or Developer.