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eCommerce Supply Chain Contractor

Posted 5 days ago

Terrific Contract Opportunity!
Position: eCommerce Supply Chain Contractor
Location: Plano, Texas, 75024
Term: 3 months (08/02/2021 to 11/13/2021)
Day-to-Day Responsibilities:
  • Research, organize, and dispute chargebacks/short pays within the company’s eCommerce. Specifically assess chargebacks within vendor central, work with the Specialist, and reduce overall chargebacks by 30%. Will be the singular point of contact to the Specialist for specific BU fines/fees.
  • Continually assess the ever-changing space of Amazon and chargebacks related to servicing this customer.
  • Weekly connect with Specialist to review chargeback themes, findings, and next steps.
  • Maintain YTD chargeback file and action plan tracker for the BU.
  • Work with BU team to pull necessary information (ECG files, non-company POD’s, invoices, sales catalogs, etc).
  • Singular contact for SC and sales regarding BU chargebacks/fines/fees.
  • Partner with Amazon VOLT contact to understand upcoming changes to chargebacks.
  • Work with Amazon VOLT contact to root cause why disputes are not being accepted.
  • Thoroughly understand and be able to articulate Amazon chargeback policies.
  • Ad hoc as needed.
Is this a good fit? (Requirements):
  • Bachelor’s degree, preferably in Supply Chain/Engineering/Management Systems, etc.
  • Strong MS Office experience.
  • Excel knowledge of pivot tables functionality and experience.
  • Excel Macro building experience.
  • Able to work independently, organize large volumes of data, and succinctly summarize their findings to the Specialist with recommendations on next steps.
  • Understand the need for a collaborative work environment between the BU teams, the central service teams, and sales.
If this sounds like the perfect fit, apply today!