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Dispatch Specialist

  • Location: La Crosse, Wisconsin, 54601
  • Salary: 11.8
  • Job Type:Contract

Posted about 1 month ago

Terrific Contract Opportunity!

Join the team at this Fortune 500 communications provider that's been around for nearly a century and be part of a mission to improve people's lives by connecting them to the power of the digital world.

Position: Dispatch Specialist

Location: La Crosse Wisconsin 54601

Term: 11 months

Day-to-Day Responsibilities:

  • Utilize systems to monitor workflow and load the work to qualified technicians.
  • Evaluate and reassign work to available technicians as needed.
  • Work to monitor and regulate work volumes.
  • Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
  • Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
  • Ensure that service orders and repair tickets are processed accurately.
  • Acquires skills through a combination of formal training and considerable on-the- job experience.
  • May serve as lead and/or primary technical resource within department or work area.

Is this a good fit? (Requirements):

  • High School, GED or equivalent education and relevant experience.
  • 3+ years of related experience.

If this sounds like the perfect fit, apply today!