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Director of Supplier Risk Management

  • Location: SAN FRANCISCO, California, 94104
  • Job Type:Permanent

Posted 6 months ago

  • Job Ref: 184508
Title: Director of Supplier Risk Management
Location: San Francisco, CA

The Director of Supplier Risk Management will lead the Bank’s Supplier Risk Management program, including the ongoing development, management and monitoring of the program in line with the Bank and its regulatory  requirements.  

Commitment to Diversity and Inclusion
Embodies the commitment to diversity and inclusion (D&I) through modeling inclusive behaviors and fostering inclusion and respect at all levels. Develops and maintains equal contracting programs that support diverse suppliers through education, outreach and access to appropriate contracting opportunities.

Reporting Relationships:
This role reports to the Managing Director, Corporate Procurement, and interfaces extensively with the business units’ representatives.

Key Interfaces:
This role collaborates closely with all members of the Corporate Procurement team, Legal, Information Security, Enterprise Risk, Office of Diversity and Inclusion, business unit leadership, as well as business unit Supplier Relationship Managers.

Major Accountabilities:

Program Development and Management:
  • Provide leadership, strategic direction, oversight and management of the supplier risk management program in collaboration with, and sharing accountability with, Bank business units 
  • Create and maintain a sustainable supplier risk program that drives ongoing compliance with regulatory and internal requirements, as well as accountability for due diligence, contract recommendations and ongoing monitoring
  • Responsible for risk management of all suppliers including compliance, scheduling, and issue reporting and remediation
  • Actively engage and collaborate with internal stakeholders across various business units to contribute to the effective management of supplier relationships and ensure the program is functioning in a consistent, repeatable and risk-based manner across all risk dimensions
  • Lead all regulatory and internal audit interactions related to supplier risk for the Corporate Procurement (CP) team
  • Bring strategic and innovative thought leadership to Risk key stakeholders to drive continuous collaboration, adoption and performance improvement opportunities
  • For the CP team, lead all communication, training and change management efforts related to supplier risk management
  • Actively participate in internal and external forums for developing and providing thought leadership with respect to supplier risk / supplier diversity

Reporting, Policy Management, and Regulatory Support
  • Responsible for administering, maintaining, and optimizing supplier risk management assessment programs; tracks all external risks/issues including remediation efforts including potential exiting of supplier
  • Evaluates supplier risk assessment results and delivers decisions and recommendations to business stakeholders
  • Analyzes responses to supplier inherent risk assessment questionnaires and reviews supporting documentation (SOC reports, etc.) received from suppliers to identify and evaluate the risks in establishing or continuing operations
  • Interviews key vendor personnel, as necessary, to gain additional insight and/or clarify response to completed questionnaires.
  • Works directly with suppliers to assist them in effectively managing operational risks related to the identification of potential areas of concern with business processes, applications and systems
  • Partner with internal business owners to assist them and, if necessary, build a plan for effectively managing supplier operational risks 
  • Develop standardized reporting to enable continuous monitoring against program goals
  • As required, develop periodic reports to present tothe Enterprise Risk Committee (ERC), bank leadership (to include the Board of Directors) as well as external regulators such as the Federal Housing Finance Agency (FHFA)
  • Represent CP in the Annual Risk Audit (ARA) process
  • Ongoing assessment, compilation and reporting of known and forecasted supplier risks with a heavy focus on high risk suppliers
  • Develop and maintain a database of key Federal Housing Finance Agency compliance requirements, and develop and maintain an inventory of FHFA compliance requirements and business practices/ internal controls as they relate to supplier risk
  • Monitor, manage, enhance and implement supplier risk policies, procedures and program governance to ensure effective risk management of suppliers in accordance with regulatory requirements
  • Execute due diligence assessments, identify, monitor and mitigate risks of new and existing suppliers through remediation
  • Identifies potential legal risks and professional reputational risks inherent across supplier relationships 
  • Partners with external consultants, as directed by leadership, to develop risk-assessment models
  • Coordinates vendor assessment demands; serves as internal point of contact for third party security authorizations
  • Lead the development and maintenance of all Procurement-related Supplier Risk policies
  • Collaborate with various business partners on Procurement policy creation, communication, and adoption as it relates to supplier risk

  • Supplier Risk Subject Matter Expertise – Extensive knowledge of the discipline of supplier risk
  • Program Management – Demonstrated ability to successfully manage projects, people and resources in a financial services business environment
  • Business and management principles – Understands strategic planning, resource allocation, leadership techniques and budgeting
  • Technology adept – Expertise in understanding complex computer systems and procurement technology including P2P, contract lifecycle management, supplier onboarding and performance management, risk assessment, and ERP systems
  • Strategic Risk Management – Strong ability to develop highly effective risk management strategies and support the business in delivering on them
  • Sourcing and Procurement Literacy– Working knowledge of procurement and sourcing best practices as they relate to the industry, including benchmarking and negotiation skills, demand and forecast planning, contract administration, procurement governance such as policy and procedures, and applicable regulations
  • Problem Solving – Possess an analytical mindset with the ability to collect, organize, and assimilate data with the intention of drawing logical conclusions
  • Cross-Functional Leadership - Ability to work across organizational boundaries with all levels of management and employees and communicate effectively verbally and in writing
  • Compliance – Possess some knowledge of industry compliance requirements (state, federal and regulatory requirements), including an understanding of regulatory expectations and a strong vision for enhancing compliance functions as required by legislation
  • Planning/ Organizing – Uses time efficiently, plans for adequate resources; sets and adheres to goals and objectives; communicates judiciously and proactively about changing expectations
  • Oral and Written Communication - Speaks clearly and persuasively in all situations; demonstrated presentation skills to c-level audience and other senior leadership
  • Change Management – Communicates change effectively; builds commitment and  overcomes resistance to drive progress and change across disparate stakeholders across the Bank organization

Other Qualifications
  • Bachelor's degree required
  • Successful 8+ year track record in a procurement organization in a related role, or Commercial Risk function, or risk management consulting firm
  • Experience working within the financial industry is a strong preference
  • Demonstrated experience contributing to cross-functional, diverse procurement teams with a focus on supplier risk
  • Knowledge of IT risk controls and compliance frameworks (e.g. SOC2, ISO 27001, NIST 800 series, ITIL)
  • Knowledge and familiarity of government subcontracting reporting requirements is preferred, although not required
  • Knowledge of and/or direct experience with Federal Housing Finance Agency-regulated entities a plus (Fannie Mae, Freddie Mac, Federal Home Loan Bank system) 
  • Strong working knowledge and application of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Knowledge of risk management theory, industry best practices, and quality frameworks (e.g. ISO, Lean Six Sigma, CMMi and ITIL) a plus
  • Exceptional written, presentation and oral communication skills