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Desktop Support Technician

  • Location: Richmond, VA, 23219
  • Job Type:Contract

Posted about 1 month ago

Terrific Contract Opportunity!

Position: Desktop Support Technician

Location: Richmond, VA 23219

Term: 6 months

Day-to-Day Responsibilities:

  • Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues.
  • Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment.
  • Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers
  • Schedule, setup, monitor point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
  • Performs video camera, live stream and audio recordings.
  • Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team.
  • Sets up and operates audio system for live events and ceremonies, and assist video production
  • Requirement.
  • Conducts site surveys to establish AV/VTC equipment customer requirements.
  • Perform administrative tasks such as inventory tracking, checklists, forms, and meeting binders.
  • Job requires some travel and overnight stays.

Is this a good fit? (Requirements):

  • 5+ years of experience and ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices.
  • 5+ years of Windows 7/10, Microsoft Office, Project, Visio, SharePoint, Gmail, MAC & PC Audio/video editing software High Level of Customer Service.
  • 5+ years of experience providing on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues.
  • Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.

If this sounds like the perfect fit, apply today!