Dynamic contract opportunity with a progressive commercial real estate services company.

Position: Desktop Support Technician
Location: Bloomington, Minnesota 55435
Hourly Rate: $35/hr.
Term: 6 Months Contract

Day-to-Day Responsibilities:

Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.
Provides level I & II end-user support for software and hardware issues.
Oversees the daily operations of the local area network.
Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
Troubleshoots Desktop Virus and malware issues
Maintains a daily backup of all network files. Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
Provides recommendations of program changes to correct software problems.
Assists in the purchasing of new computer equipment and peripherals for a specified location.
Performs software and hardware inventory.
Basic Administration of Phone and Voicemail systems for site.
May provide informal assistance such as technical guidance and/or training to coworkers.
May coordinate work and assign tasks.
Performs other duties as assigned.

Is it a good fit? (Requirements):

Associate degree (AA) or equivalent from two-year college or technical school and a minimum of three to five years of related experience and/or training.
A+ PC Technician (Both Network + and Dell Hardware certification is a plus)
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
Requires knowledge of financial terms and principles.
Ability to calculate intermediate figures such as percentages, discounts, and/or allocations.
Ability to comprehend, analyze, and interpret situations.
Ability to solve problems involving several options.
Requires strong analytical and quantitative skills.
Exceptional Customer Skills required.

An additional requirement for this role is the ability to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.