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Desktop Support Technician

  • Location: Grand Rapids, Michigan, 49512
  • Salary: 19.0
  • Job Type:Contract to Hire

Posted 8 days ago

Our client is a multibillion-dollar company that provides end-to-end managed services, technology and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Position: Desktop Support Technician
Location: Grand Rapids Michigan 49512
Hourly Rate: $ 19 /hr.
Term: 3 Months Contract to Hire

Day-to-Day Responsibilities:
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Network connection issues, track network connections back to network switches.
  • Escalates problems and issues to a higher level of support if unable to resolve.
  • Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.

Is this a good fit? (Requirements):
  • Deskside support role doing hardware repair, troubleshooting of hardware and software images,
  • IMAC tasks, no on-call.
  • A+ certification is a plus, experience a minimum of 2 years.

If this looks like a perfect fit, apply today!