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Desktop Support Technician

  • Location: Louisville-Jefferson County, Kentucky, 40218
  • Job Type:Contract to Hire

Posted 6 days ago

  • Function: Telecom
  • Job Ref: 186812
Terrific Contract Opportunity!
Position: Desktop Support Technician
Location: Louisville, Kentucky 40218
Term: 4 Months Contract-to-hire (07/27/2020 to 11/16/2020)
Work Schedule: Schedule is M-F normal business hours.
Day-to-Day Responsibilities:
  • Focus on Engineer Up time.
  • Support Engineering PC’s and environment at Appliance Park (All Buildings).
  • Work with 500+ Engineers to understand and meet their needs.
  • Maintain short turn-around time for all fixes.
  • Utilize ServiceNow for all service requests.
  • Printer Support, desktop, laser, multifunction, network printer.
  • Act as hands &feet on the ground for server team.
  • Act as hands & feet on the ground for networking team.
  • Support special software; act as liaison between site and third-party software providers (internal and external).
  • Direct end users to the proper request process.
Required Qualifications:
  • Dell and IBM certified or comparable experience.
  • A+ certified or comparable experience.
  • 5+ years of experience supporting PC hardware and software.
  • Must have a strong working knowledge of Desktop OS and working knowledge of Windows Server to include Win 7/8/10/2008.
  • Working knowledge of Active Directory.
  • Must be able to work with minimal supervision.
  • Must have good communication and organizational skills and be able to work professionally with internal and external clients.
If this sounds like the perfect fit, Apply Today!