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Design Strategist

  • Location: Chicago, 60601
  • Job Type:Permanent

Posted about 2 months ago

Location: Richardson, TX; Chicago, IL
Job Type: Permanent

Job Purpose: 
We are looking for a seasoned, senior-level practitioner with experience working with the top levels of an organization to help shape its future by drawing on your expertise in business process, service, and product design. If you are innately curious, self-directed but highly collaborative, you may be the designer were looking for.

Required Job Qualifications:

  • Bachelors degree and 3 - 5 years or Masters degree and 1 year of experience
  • Robust design case studies that include demonstrative experiential, Customer Service, and business outcomes
  • A portfolio with a clear demonstration of championing a through-line from discovery through delivery; your portfolio clearly articulates your role in projects and showcases your signature strengths
  • You have the ability to articulate the business value and process of human-centered design
  • Adept at selecting design methods for unique contexts and business environments
  • An uncanny ability to sell in a design-led approach and effectively work with cross-functional collaborators (i.e., non-practitioners)
  • Experience supporting the maturation of design as an organizational competency
  • Deep experience and mastery with design, research, and synthesis methods and activities
  • Are innately curious about people, systems, and culture
  • Translate problems into opportunities with grace and confidence
  • Advanced workshop facilitation skills
  • Fluency navigating ambiguity at project and enterprise levels
  • Experience in healthcare is a plus

Preferred Job Qualifications:

  • Ability to produce effective design artifacts using standard design tools (e.g., Sketch, Adobe Suite, etc.,) strongly preferred
  • Advanced degree in design, HCI, the social science or other job -related degree preferred

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.