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Customer Service Representative

  • Location: San Diego, CA, 92111
  • Salary: 15.97
  • Job Type:Contract

Posted 6 days ago

Terrific Contract Opportunity!

Position:  Customer Service Representative
Location: San Diego, CA 92111
Term: 12 Months Contract


Day-to-Day Responsibilities:
 

  • Handle inbound and outbound calls to provide accurate, courteous, and timely service to customers, providers, business partners, and staff members regarding the products offered by First Dental Health
  • Must be able to complete all necessary administrative work related to customer, clients and internal requests by the end of each business day
  • May be required to work non-traditional hours to meet customer needs


Is this a good fit? (Requirements):
 

  • 2 to 4 years of related work experience required
  • Must be able to type 35 wpm
  • High school diploma or equivalent
  • Strong customer service, organizational and telephone skills required
  • Must be: self-motivated, able to work in a team environment, able to multi-task, detail oriented and able to maintain strict confidentiality guidelines
  • Requires basic computer skills and must maintain strong knowledge of business unit products, processes and systems
  • Must be able to wear a telephone headset and sit for extended periods
  • Proficiency in Microsoft Word, Excel, and Outlook required, with the ability to learn and assimilate processes in other computer programs


Preferred Skills:
 

  • Bilingual skills (English/Spanish) are strongly preferred
  • Must have excellent organizational, time management and problem solving skills with the ability to multi task and prioritize workload
  • Must have patience to properly support our clients professionally 
  • Proficiency  in Microsoft Word, Excel, and Outlook, with the ability to learn and assimilate processes in other computer programs


Nice to Have: 
 

  • Experience in a Call Center preferred
  • Bilingual skills (English/Spanish) 
  • Dental industry experience 


If this sounds like the perfect fit,Apply Today!