Back to Job Search

Customer Service Representative

  • Location: Des Moines, IA, 50392
  • Salary: 15.5
  • Job Type:Contract

Posted about 2 months ago

Terrific Contract Opportunity!

Position:  Customer Service Representative
Location: Des Moines, IA 50392
Term: 12 Months Contract


Day-to-Day Responsibilities:
 

  • Handle inbound contacts from internal and/or external clients applying some advanced skills and procedures to provide a high level of value and service the client
  • May be required to work non-traditional hours to meet customer needs


Is this a good fit? (Requirements):
 

  • 2 to 4 years of related work experience required
  • High school diploma or equivalent
  • Must be able to type 35 wpm
  • Must be elf-motivated, able to work in a team environment, able to multi-task, detail oriented and able to maintain strict confidentiality guidelines
  • Requires basic computer skills and must have strong knowledge of business unit products, processes and systems
  • Must be able to wear a telephone headset and sit for extended periods
  • Strong communication, customer service, organizational and telephone skills required
  • Keyboarding/Typing 40+wpm/computer skills
  • Problem Solving/Decision Making skills
  • Analytical/Organizational skills
  • High ability to retain large amounts of information/use resources



Desired Skills: 
 

  • Call Center Experience
  • Ability to multi-task in a fast paced environment
  • Customer Service Experience


If this sounds like the perfect fit,Apply Today!