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Customer Service Representative

  • Location: Des Moines, 50392
  • Salary: 15.5
  • Job Type:Contract

Posted about 2 months ago

Long term contract Opportunity!

Position:  Customer Service Representative
Location: Des Moines, IA 50392
Term: 12 Months Contract


Day-to-Day Responsibilities:
 
  • Handle inbound contacts from internal and/or external clients applying some advanced skills and procedures to provide a high level of value and service the client
  • Experience working with Salesforce is a preferred skill but not required

Is this a good fit? (Requirements):
 
  • 2 to 4 years of related work experience required
  • High school diploma or equivalent
  • Must be able to type 35 wpm
  • Strong communication, customer service, organizational and telephone skills required
  • Requires basic computer skills and must have strong knowledge of business unit products, processes and systems
  • Must be: self-motivated, able to work in a team environment, able to multi-task, detail oriented and able to maintain strict confidentiality guidelines
  • Must be able to wear a telephone headset and sit for extended periods
  • May be required to work non-traditional hours to meet customer needs

If this sounds like the perfect fit,Apply Today!

 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.