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Customer Service Account Manager

  • Location: Danvers, 01923
  • Salary: 22.0
  • Job Type:Contract

Posted 11 days ago

Are you an experienced inside sales rep looking for a new contract  position? In this role you will manage large customer quality portals and use your MS Office skills along with top customer service. 

Responsibilities include: customer inquiries, processing orders and purchasing, follow-up on all orders, confirming delivery dates, scheduling shipments and expediting, quoting customers, assisting salespeople as needed and communicating with them regarding customer needs.

The successful candidate will demonstrate excellent communication skills with an ability to organize and follow through.

Although part of a team, the Account Manager works independently and for this reason, attention to detail is critical. It is a fast-paced environment and multi-tasking is necessary.

The ability to proficiently use Microsoft office programs is necessary. Our order processing software is SL Dynamics.

COVID-19 vaccination is required. 

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.