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CT Experience Researcher (Supervising Associate)

  • Location: Alpharetta, 30009
  • Job Type:Contract

Posted 16 days ago

Come work for this global leader in assurance, tax, transaction and advisory services to be a part of building a better working world for customers and communities.
Position: CT Experience Researcher (Supervising Associate)
Location: Alpharetta, GA 30009 - Remote
Term: 3 months
Day-to-Day Responsibilities:
  • Manages data files/records from data-gathering exercises across methods, in exercises with growing complexity.
  • Conducts both qualitative and quantitative analyses using methods including, but not limited to, usability testing, heuristic assessments, contextual observation, interviews, surveys and eye tracking.
  • Makes significant contributions to brainstorms, critiques, and other collaborative sessions with multidisciplinary teams and performs participant recruitment through creation of screeners and scheduling.
  • Owns the analysis of existing data in areas such as demographics, technology, socio-economics, and the market to supervise cultural and social trends, and their impact on consumers' attitudes, behavior and perceptions, using solid knowledge to draw relevant insights.
  • Reviews research observations, research reports, research briefs, session footage and highlight reels and evaluates the findings and recommendations.
  • Provides significant input into proposals and project scopes with recommended design research approaches.
  • Drives adaptation and innovation efforts regarding research practices to meet team and client needs under tight timeframes, budgetary constraints or when faced with recruiting challenges.
Is this a good fit? (Requirements):
  • BA/BS in Human Computer Interaction, Social Sciences, Design, Digital Media or related discipline.
  • Minimum of four years of professional experience as a UX designer, UX Researcher, Usability Analyst or similar role.
  • Experience with iterative usability testing and benchmark testing.
  • Experience working on Mobile and Desktop experiences.
  • Experience designing complex data visualization experiences.
  • Experience facilitating usability studies.
  • Experience conducting accessibility audits.
  • Experience using online/remote usability tools.
  • Experience with the use of Axure for prototyping.
  • Strong understanding of combining User-Centered Design principals with user research.
  • Exceptional presentation abilities, both verbal and visual.
  • Comfortable working face to face or in virtual settings across multiple time zones.
  • Excellent written communication skills to enable salient, comprehensive report writing.
  • CUA certified.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.