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CSR Repair Administrator

  • Location: Lenexa, KS, 66215
  • Job Type:Contract

Posted 24 days ago

Terrific 6+ months contract opportunity in Lenexa, KS for a CSR Repair Administrator. Will be responsible for the safe handling and processing of aircraft materials and parts as required by the company regulatory requirements and best practices.
 
Day-to-Day Responsibilities:
  • Receive and unload incoming materials and compare information on packing slip with purchase orders (POs) or invoices to verify accuracy of shipment; may process return shipments from customers.
  • Inspect shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or CSR team.
  • Receive product deliveries and process daily incoming goods and returns into Repair Center database and ERP systems.
  • Accurately input received parts documentation into computer system and forward notification to Operations and CSR team.
  • Communicate and coordinate with the customer service team for product returns/repair and receiving issues.
  • Create Repair Orders for returned parts as directed by Repairs Department processes and or supervisors.
  • Records and processes customer orders and/or inquiries demonstrating analysis, sound judgment, and sensitivity to customer needs.
  • Utilize computer system to maintain and update status in a timely manner.
  • Frequent: lifting, carrying, pushing or pulling of moderately heavy weight objects (50 lbs.).
  • Maintains delivery records for received products.
  • Additional tasks/ duties as assigned by Operations Manager.
  • Daily cleaning organizing and general housekeeping of the repairs receiving area.
  • File or scan file all related paperwork in order to close out repairs. Maintain/process paperwork and files per established company procedures.
  • Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers.
  • Maintains safe work environment according to all department procedures, federal and state regulations.
 
Qualifications:
  • 3+ years working in a materials or customer service role.
  • Strong computer skills.
  • High School Diploma or GED.
  • Attention to detail, Accuracy with data entry, and an aptitude for organization.
  • Good communication skills.
 
If this sounds like the perfect fit, Apply Today!