Terrific 6+ months contract opportunity in Lenexa, KS for a CSR Repair Administrator. Will be responsible for the safe handling and processing of aircraft materials and parts as required by the company regulatory requirements and best practices.
Day-to-Day Responsibilities:
-
Receive and unload incoming materials and compare information on packing slip with purchase orders (POs) or invoices to verify accuracy of shipment; may process return shipments from customers.
-
Inspect shipments for damages or defects; records discrepancies or damages and notifies supervisor and/or CSR team.
-
Receive product deliveries and process daily incoming goods and returns into Repair Center database and ERP systems.
-
Accurately input received parts documentation into computer system and forward notification to Operations and CSR team.
-
Communicate and coordinate with the customer service team for product returns/repair and receiving issues.
-
Create Repair Orders for returned parts as directed by Repairs Department processes and or supervisors.
-
Records and processes customer orders and/or inquiries demonstrating analysis, sound judgment, and sensitivity to customer needs.
-
Utilize computer system to maintain and update status in a timely manner.
-
Frequent: lifting, carrying, pushing or pulling of moderately heavy weight objects (50 lbs.).
-
Maintains delivery records for received products.
-
Additional tasks/ duties as assigned by Operations Manager.
-
Daily cleaning organizing and general housekeeping of the repairs receiving area.
-
File or scan file all related paperwork in order to close out repairs. Maintain/process paperwork and files per established company procedures.
-
Establish and maintain effective working relationships and communications with customers, other employees, supervisors and managers.
-
Maintains safe work environment according to all department procedures, federal and state regulations.
Qualifications:
-
3+ years working in a materials or customer service role.
-
Strong computer skills.
-
High School Diploma or GED.
-
Attention to detail, Accuracy with data entry, and an aptitude for organization.
-
Good communication skills.
If this sounds like the perfect fit, Apply Today!