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Collections Analyst

  • Location: California, 98121
  • Job Type:Contract

Posted about 1 month ago

Title: Collections Analyst

Type: Contract

Location: Seattle, WA

Job Description:

Directly responsible for ensuring that the accounts receivable portfolio turns into cash thereby positively impacting the company’s cash flow through their direct customer collection efforts. Healthy cash flow is looked upon by the investment community as both an efficiency and finance measure which translates into a component of our stock price. Healthy cash flow funds operating expenses as well as investments in research and development to enable us to grow.  Top 3 Skills: Problem Solver, Customer Service, and minimal collections experience up to 1-2 years. (Newer to AR- this helps with onboarding as should already understand basics in collections but also support adaptability to our own complex procedures)

1-2 years of experience.

Responsibilities:

  • Initiate collection calls on assigned account base in accordance with Invoice Life Cycle Guidelines by exercising good business judgment and due diligence in evaluating account solvency and ability/willingness to pay
  • Facilitate customer payment by providing necessary documentation to customer
  • Resolves customer billing disputes working with other Sales Operations personnel and Sales
  • Escalates problem collection accounts to Credit and Sales management
  • Negotiates payment plans for financial distress accounts
  • Recommends accounts for suspension after proper collection activity
  • Participates on process improvement projects as assigned
  • Provides reports on assigned portfolio as requested to credit management
  • Ensures compliance with all company policies
  • Provides training as requested

Skills:

  • Collections experience in a high growth environment
  • Good customer relationship skills to manage a variety of customer iterations
  • Demonstrated initiative
  • Ability to work independently
  • Demonstrated participation in process improvement initiatives and/or project management experience
  • Excellent communication (written and verbal) skills
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines
  • Thrives in a team environment
  • Able to use Microsoft suite of tools effectively

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Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.