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Change Manager

  • Location: Charlotte, Mecklenburg County, North Carolina, 28202
  • Salary: 50.81
  • Job Type:Contract

Posted 12 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: CRM Change Manager
Location: Charlotte, NC
Term: 6 months

Day-to-Day Responsibilities:

  • Drive Change Management execution for CIB Corporate Real Estate (CRE) Customer Relationship Management (CRM) applications, specifically CRE Salesforce implementation
  • Assist in the development of the stakeholder analysis, impact assessments, and banker/team communications for system onboarding, strategic and BAU projects/initiatives related to CRE Salesforce implementations
  • Assist in establishing and managing the change networks, including the development of materials for Leadership updates, Steering Committee meetings & Executive communications
  • Develop training materials and deliver trainings to impacted groups and coordinate with partners as needed
  • Responsible for providing senior level strategic consulting services to client organizations using in-depth knowledge and expertise regarding the clients business strategy (enterprise-wide) and emerging trends in the Industry.
  • Works with executives and senior managers across the Company to help define the business strategy and create/execute corresponding business plans and initiatives.
  • Provides leadership in the identification of strategic business, investment and alliance opportunities; evaluation and approval process of identified opportunities; identification and implementation of technology requirements (systems, architecture and infrastructure) as well as coordination of technical resources; and communication of strategy and related business plans to management.
  • May Direct internal as well as Industry strategic planning activities and represents the Company on Industry boards and committees.
  • Provides guidance to less experienced team members.


Is this a good fit? (Desired Qualifications):

  • Knowledge and understanding of CRM projects, tools, and systems
  • Knowledge and understanding of Salesforce
  • Experience designing and delivering change management plans for technology deployments
  • Excellent verbal, written, and interpersonal communication skills
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Strong presentation skills
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.