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Business Systems Analyst

  • Location: Raleigh, 27601
  • Job Type:Contract

Posted 14 days ago

Our client,  a leading software company headquartered in Raleigh, NC is in search of a Business Analyst on a contract to hire basis with 3-5 years of experience creating Use Case and Workflow documentation.  Also must have experience working in large enterprise environments.  If this position sounds like you, please apply!

Duration: 5 months contract to hire
Location: 100% remote
Key Skills: Use Case and Workflow creation and documentation, Gap Analysis, Enterprise wide systems, Google Suite.


In this role, you will identify and align business requirements to technical requirements. You will work with cross-functional teams to help successfully implement and transition global operations activities to support while also driving ongoing process improvements. This role will require you to act as a business systems analyst, driving efforts such as global operations consolidation and also ensuring all system and project artifacts adhere to best practices for operational efficiency, scalability, and stability.



Primary Responsibilities:


  • Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.


  • While migrating operational work, identifying process gaps and solutions


  • Demonstrate good judgment in selecting methods and techniques for obtaining solutions.


  • Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner.


  • May provide consultation to users on processes and best practices


  • Partner extensively with internal business partners to fully understand challenges


  • Analyze business partners’ existing systems


  • Map and document interfaces between legacy and new systems


  • Translate customer requirements into a highly developed requirements document


  • Identify options for potential solutions and assess them for technical suitability


  • Conduct requirements analysis and prepare specific proposals for modified or replacement systems


  • Work closely with colleagues, developers, testers, and a variety of end users to ensure technical compatibility and user satisfaction


  • Partner with other Business System Analysts to oversee implementation of a new system


  • Plan and work flexibly to meet deadlines


  • Support users on change management


  • Keep up to date with technical and industry developments


Required skills:


  • 2+ years of infrastructure operations experience


  • Bachelor's degree in an IT-related field


  • Experience working with cross-functional teams


  • Ability to analyze and synthesize business requirements


  • 3+ years of work experience in a similar position


  • Understanding of the software development life cycle


  • Excellent analytical skills


  • Ability to learn quickly


  • Ability to contribute to a team effort


  • Logical approach to problem-solving


  • Good interpersonal and customer-handling skills; ability to manage expectations and explain technical details


  • Business awareness and initiative


  • Methodical, investigative, and inquisitive mind


  • Excellent written and verbal communication skills


  • Interest in the way organizational processes work


Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.