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Business Support Consultant

  • Location: West Des Moines, Iowa, 50266
  • Salary: 49.84
  • Job Type:Contract

Posted 11 days ago

Terrific Long-Term Contract Opportunity with a FULL suite of benefits!

As one of the largest financial institutions in the world, our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that's not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Business Analyst
Location: West Des Moines, IA
Term: 9 months

Day-to-Day Responsibilities:

  • Supports the Complaints Consent Order:
    • Front evidence reviews for the Research and Response Complaints Management Standard
    • Third Party Service Provider Oversight
    • Monitor implementation of third party work stream and perform procedure/training reviews
    • Front evidence reviews for the Research and Response Complaints Management Standard
    • Monitoring and reviewing complaints related issues to identify issues where the resolution is not in alignment with our consent order work - timing, scope, solution, etc.
    • Perform front line control environment review for controls related to the Complaints Management Policy


Is this a good fit? (Requirements):
 

  • 8+ years of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning demonstrated through work or military experience