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Business Support Associate

  • Location: Charlotte, 28262
  • Salary: 25.89
  • Job Type:Contract

Posted 5 days ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Business Support Associate
Location: Charlotte, North Carolina, 28262
Term: 6 months

Day-to-Day Responsibilities:

  • Function of this position is primarily focused on performing work to support the operations of the business line, not individual managers.
  • Provides support for a variety of diverse support functions and/or operations/production oversight for multiple business groups or a Line of Business.
  • Administers programs, projects or processes specific to the business and maintains spreadsheets or databases to monitor departmental information.
  • Coordinates and monitors implementation and maintenance of processes, procedures, and policies.
  • Prepares correspondence; memorandum; reports; presentations or other assigned documentation.
  • These activities may include: regulatory/compliance matters, information security, business continuity planning, regulatory responses, change communications, reporting/analysis, tracking of policy/procedure adherence, quality, issue intake, third party risk processes, etc.
  • May participate in special projects as needed.


Is this a good fit? (Requirements):

  • Cash handling experience
  • Knowledge and understanding of unclaimed property and safe deposit box products and business
  • Excellent verbal, written, and interpersonal communication skills
  • Outstanding problem solving skills
  • Strong attention to detail and accuracy skills
  • Advanced Microsoft Office (Word, Excel, and Outlook) skills
  • Ability to interact with all levels of an organization
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • 2+ years of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning demonstrated through work or military experience
  • Position will be Monday through Friday 7:30am-4:00pm to start but requesting flexibility to work 8:00am-5:00pm or 11:00am-8:00pm in beginning Jan 2022.

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.