Position: Business/Quality Analyst – Remote Patient Monitoring
Location: Dallas, TX
Duration: 12 Months
Our client, a global leader in the deployment of leading edge IoT solutions for commercial enterprise applications is seeking a Business/Quality Analyst with previous experience in IoT applications in the Healthcare industry and specifically Remote Patient Monitoring (RPM), Telehealth, or Connected Health, to join a dynamic team of IoT industry leaders in the implementation of next generation IoT solutions. The ideal candidate will combine their Business/Quality analytics experience with knowledge and experience in IoT RPM solutions. Knowledge of IoT devices, ecosystems and cloud infrastructure in a mobile network environment is desired.
Daily Responsibilities:
- Create and maintain documentation of work processes and procedures for Connected Care product
- Performs QA document control, including document login, tracking, processing, approval, distributing, and archiving in compliance internal policies and procedures, and customer contract requirements
- Coordinates revision, review and approval of SOPs for specific programs and emerging products
- Reviews quality outputs, change control, validation and qualification of program documents
- Maintains change control and deviation processes for SOPs, master records, specifications, test methods, validation/quality control reports, and other records as required
- Generates incident reports, change controls and CAPA reports
- Assists in quality investigations
- Assist in developing workbook as a resource for selling and managing Connected Care
- Assist in development, review and improvement of policies, systems and procedures for projects
- Advanced Shipment Notices (ASN)
- Commercial Invoices, Shipment Tracking and Issue resolution
- RMA processing for DOA and or warranty returns with suppliers
Desired Experience/Skills:
- 3-4 Years of Business/Quality analysis experience
- 1-2 years of previous Business/Quality analysis experience with Remote Patient Monitoring, Telehealth or Connected Care applications
- 1-2 years of previous experience gathering requirements for mobile telecom application development and implementation
- Knowledge of end to end mobility networks
- Advanced Excel reporting and analytics skills and ability to translate large data sets into meaningful information for various stakeholders
- 1-2 years of Visio experience
- 1-2 years of experience with Sharepoint
Education:
Bachelor’s degree preferred or corresponding related work experience