Business Analyst with Financial Services/Global Payments experience

Strong Payments experience – great background in payment processing of Wires, ACH, person-to-person payments, etc.
Solid requirements authoring & documentation experience
Financial services experience

This role supports a strategic, multigenerational and highly visible project implementing new Receivables and Payments capabilities and products for customers ranging from Consumers and Small Business to Commercial and Corporate. Project scope includes cross-border (international) payments and receipts, as well as cross-currency (Foreign Exchange/FX) wires and ACH payments, leveraging both vendor Fintech solutions, as well as in-house developed platforms.

Required:

Minimum 5 years business analysis experience, specifically in the field of business requirements development for customer facing products and services
Applied knowledge of Payables and Receivables treasury management products within financial services, including global ACH and Wire processing
Experience working with cross-border and/or cross-currency (i.e., foreign exchange) transactions
Business analysis and requirement development experience
Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences – strong communication skills are a must
Self-starter who is able to operate with autonomy and drive progress across projects
Experience navigating heavily matrixed organization, including multiple business lines
Proficiency with MS Office software products including Word, Excel, Power Point, Visio, SharePoint
Financial services or related industry experience
Knowledge of full SDLC
Flexibility with working hours
Coordinate and facilitate work across cross-functional teams (Product, Technology, Operations, Sales, Customer Service and other key business partners), for the purpose of eliciting and documenting detailed business requirements, specifically related to cross-border, cross-currency (FX) payables and receivables
Collaborate with treasury management product managers to compose and revise customer-facing and internal product collateral, documentation, training materials and communications
Schedule meetings and coordinate with stakeholders to obtain subject matter expert input and drive out product features and functionality
Research and analyze internal and external product, industry and regulatory trends to further refine requirements
Interacts with many roles and levels within the organization, including senior leadership, major stakeholders, PMOs, peer teams and third party vendors
Identifies program/project-related risks, impacts and issues, documents as appropriate, and partners with project managers to raise visibility according to policy
Facilitate working sessions and perform individual research to document new or revised processes and procedures, as well as to update related collateral/documentation
May partner with technology through design, and with testing teams through QA and UAT to ensure end product meets requirements