Position: Business Analyst- Salesforce
Location: Remote- Ideally Dallas or Atlanta Based
Duration: 12 Months
Our client, a worldwide telecommunications leader is seeking a Business Analyst to gather requirements and map out a strategy for implementing Salesforce CRM into their current environment. This is a remote position. The Business Analyst will be responsible for identifying requirements related to the 2021 roadmap for our client.
- Work with key client stakeholders to gather and identify business requirements
- Work with various business units within Business Solutions group to identify key insights related to CRM business needs
- Map out a winning business strategy.
- Document discovery from stakeholder meetings
- Define project scope
- Develop process flow diagrams
- Document solution approaches
- 5 plus years of Business Analyst experience
- Strong documentation skills,
- 2 plus years of Business Analyst experience with Salesforce CRM
- Previous experience with AT&T sales processes
Salesforce SFDC Admin Certification is a plus.