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Business Analyst

  • Location: San Francisco, 94105
  • Job Type:Contract

Posted 5 months ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!
Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Position: Business Analyst
Location: San Francisco, CA
Term 6 months:
Day-to-Day Responsibilities:

  • Act as a liaison between the business client and technical organization by planning, conducting, and directing the analysis of complex business problems solved through strategic eCommerce-based solutions (e.g., Intranet and Internet).
  • Be responsible for producing business requirement artifacts – including Epics, Features, User Stories, Program Backlog, Use Cases, Business and Message Rules, Supplemental (Non-Functional) Specifications, and collaborate with User Experience Group for User Interface Design Specifications – for the large and complex projects.
  • Be engaged throughout the whole project life-cycle.
  • Work directly with all levels through to senior management across the organization and be considered as a high-level expert.
  • Candidates should be self-starters, able to multi-task, work well under tight deadlines, adapt to new technologies, and be comfortable working with technical and business teams.

Desired Qualifications

  • 10+ years of consultative business analysis experience
  • 5+ year of AGILE JIRA experience as a business analyst
  • OTP/Fraud, Authentication and Security experience
  • Financial services experience
  • Knowledge and understanding of contact center environment (phone, email, online, digital) with emphasis on customer strategies
  • Ability to manage multiple or large technology infrastructure functions with a focus on driving complex projects requiring participation of cross-functional groups
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Solid conflict management and decision making skills
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • A BS/BA degree or higher

 

Other Desired Qualifications

  • 4+ years of experience in Rational Unified Process (RUP)
  • Experienced project leader, with the ability to facilitate business requirements workshops and collaborate effectively across both business and technology partners
  • Experience using Jama or other requirements management tools
  • Ability to present effectively to both business and technical audiences at all levels of the organization

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer including disability and veteran and provides reasonable accommodations for all qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual you may request a reasonable accommodation under the American Disability Act (ADA). If you are a person with a disability needing assistance applying, or at any point in the hiring process, please email us at MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.