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Business Analyst

Posted 12 months ago

Terrific Contract Opportunity!

Position: Business Analyst

Location: Richmond, VA 23220

Term: 10 months

Day-to-Day Responsibilities:

  • Serve as BSA on implementation projects for small to medium sized COTS products (cloud-based Telecom Expense Management, Helpdesk and Atlassian JIRA, Access).
  • Partner with implementation vendors during implementation to learn how to administer and support COT products post-go-live.
  • Serve as primary administrator of small to medium sized COTS products.
  • Partner with business and IT stakeholders to identify and implement configuration-based enhancements to supported COTS products based on industry best practices and needed process improvements.
  • Partners with Security Operations to manage single-sign-on authentication and user access to COTs products.
  • Reach out, as necessary, to vendor provided support for COTS Products to troubleshoot platform issues.

Is this a good fit? (Requirements):

  • 4+ years of previous experience as a Sr. BSA and as a cloud-based COTs product administrator.
  • 5+ years of experience creating detailed data mappings, as needed, for data integration work between COTS products and other legacy systems.
  • 7+ years of experience Use of various analytical models (process, use-case, organization, data, etc.).
  • 5+ years of experience of using of various techniques for requirements elicitation (workshops, surveys, interviews, etc.).
  • Experience writing specific, measurable and testable user stories with detailed acceptance criteria
  • Can effectively facilitate meetings and requirements gathering sessions
  • Makes recommendations for the logical design of COTs product enhancements.
  • Able to balance multiple assignments for different systems simultaneously based on priority and complexity.
  • Possesses excellent problem solving and technical troubleshooting capabilities.
  • Works independently and is able to effectively and efficiently translate business, process and technical goals into actionable tasks.

Even better if you have:

  • Experience and comfort in working on both agile and waterfall-hybrid projects.
  • Experience developing and completing business cases for IT Projects.
  • Experience working on efforts both to enhance existing systems and develop new ones.
  • Previous experience using and/or administering JIRA Cloud (and/or other Atlassian Cloud products).

If this sounds like the perfect fit, apply today!