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Business Analyst

  • Location: Atlanta, GA, 30303
  • Job Type:Contract

Posted 15 days ago

Terrific Contract Opportunity!

Position: Business Analyst

Location: Atlanta, Georgia 30334

Term: 12 months

Day-to-Day Responsibilities:

  • Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.
  • Responsible for both recommending and capturing business requirements, functional, and non-functional requirements for the various systems that the department uses.
  • Participates in, and in some cases may lead, business requirement gathering sessions with internal stakeholders, business vendors, and partner programs and agencies.
  • Participates in the planning, creation, testing, deployment, and evaluation of the SDLC for the department’s systems.
  • Evaluates and provides feedback on system requirements created by other vendors, programs, or agencies. 
  • Participates in or assists with user acceptance testing.
  • Develops, documents, and reports recommendations for solving and/or addressing problems, questions and issues based on research conducted.
  • Clearly communicates management's views on major policies or current issues to individuals and entities both within and outside the organization.
  • Creates and manages logic for robotic process automation used in the department’s systems and processing.
  • Uses sound judgment to respond appropriately to internal and external contacts.
  • Accurately and clearly conveys directives, assignments, instructions, and other information from management to other staff as directed.
  • Independently establishes and monitors deadlines to ensure timeliness of staff's responses to inquiries, complaints, and other issues.
  • Serves as a member of the CAPS Program Administration section and supports the work of other team members as needed.
  • Coordinates with vendors and technical staff to ensure that functionality of automated systems is consistent with, and in adherence to, program policies, laws, regulations, and best practice standards by users.
  • Develops and administers training, training documents, and user guidance for system changes or workarounds.
  • Develops and documents business processes for users of new or upgraded system.
  • Assists with development of change management plans for transition to new or upgraded systems.
  • Provides business user support and oversight statewide in the use of all data systems for the program.
  • Serves as liaison between business users and technical staff in the implementation and development of business process automation.

Is this a good fit? (Requirements):

  • 5+ years of experience both recommending and capturing business requirements, functional, and non-functional requirements.
  • 5+ years of experience with all phases of SDLC with emphasis on planning, requirements, design, test, implementation, and evaluation.
  • 3+ years of experience with configuration and management of robotic process automation software.
  • 5+ years of experience with development and administration of training materials, training documents, and user guidance for system changes.
  • 5+ years of experience working with data systems and acting as a liaison between business users and technical staff.
  • CBAP, CCBA, PMI-PBA, or similar certification.
  • 3+ years of experience gathering requirements for reporting on PowerBI/SSRS, ETL (SSIS), and .NET applications with Angular front-ends.
  • Advanced skills with Microsoft Office Suite and SharePoint.

Even better if you have:

  • Knowledge of or experience with Georgia Gateway Integrated Eligibility System.

If this sounds like the perfect fit, apply today!