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Business Analyst

  • Location: San Francisco, California, 94111
  • Job Type:Contract

Posted 26 days ago

Title: Business Analyst

Location: San Francisco, CA

Type: Contact



Incredible teams doing exceptional work, every day


In Technology, our client supports their employees and clients through the acquisition, integration and management of the company’s information technology systems and services. They drive innovation and explore emerging technologies so that their people can be productive and focus on what matters most – providing extraordinary service.


Duties and Responsibilities

Our client is seeking a Business Analyst with a track record of 7 – 10 years of experience for the San Francisco office. The Business Analyst will provide support to Project Managers in coordinating and/or executing project tasks, producing project documentation and communicating with business partners. The position serves as a liaison and requires the ability to build and maintain effective working partnerships with various partners.

The primary duty of the Business Analyst will be to partner with Business and Enterprise Portfolio Office Project Managers to generate business requirements, create test planning, test scripts and execution of the test plan. Perform and identify any needed reporting and data analytics in support of the timely execution of the project. The candidate will work with business managers and Subject Matter Experts (SME’s) to identify, prioritize, and implement solutions to improve efficiency, reduce risk, and support new business. The ideal candidate will be able to evaluate a concern, document a recommended solution, create test scripts, coordinate testing effort with SME’s and QA, and guide the enhancement effort through to completion. These solutions may include process changes, technology enhancements, and close coordination with vendors. The candidate is expected to be a self-starter requiring minimal oversight, be results-oriented and have a strong sense of teamwork.

This position will help project managers and the business to identify and manage the project pipeline for the specific business line. The position may lead/and or direct the work of others.

What you'll do as Business Analyst:

  • Provide project support by documenting business requirements.
  • Analyze workflows and existing processes/systems.
  • Perform business analysis such as documenting business requirements, create use-cases and functional specifications and spearhead the effort required to develop those documents.
  • Document assumptions, dependencies, issues, and risks.
  • Design, execute, and document application testing.
  • Document results for communication to affected areas.

Support prioritization of work requests:

  • Identify business partner urgent and long-term needs.
  • Advocate for business partners during prioritization processes.

Testing lead:

  • Work with the project team to document needed testing for all scope items
  • Create test scripts for all process and system enhancements.
  • Work with testers to coordinate reporting of identified issues and document/report retesting results.
  • Coordinate testing efforts with QA
  • Work with the vendor to report testing results, and coordinate retesting as needed once new code is put into place.
  • Assist in creating mapping documentation from vendor files into the company’s system of record.
  • Assist management to evaluate vendor data that may require mapping of vendor pricing data.

Essential Skills, Bodies of Knowledge and Abilities:

  • Provides extraordinary service
  • Furthers the our client’s culture and values
  • Proactive individual able to operate efficiently in a fast-paced environment.
  • Creative and critical thinking skills
  • Excellent verbal and written communication skills.
  • Demonstrated skills in organization and strong attention to detail.
  • Proven track record of the ability to identify and interpret business needs.
  • Quick learner and ability to manage multiple priorities
  • Strong attention to detail
  • Deadline Oriented
  • Able to deal with ambiguous situations
  • Ability to work some evenings and weekends
  • Ability to scale the complexity of the business communications based on the level of understanding of the target audience.
  • Proven ability to articulate complex application requirements and functionality, as well as complex business objectives with various business units.
  • Self-directed, adaptable, flexible, detail-oriented, with a professional upbeat attitude making interaction with senior staff and stakeholders productive and efficient.


  • Bachelors’ Degree and 7-10 years of experience in Business analysis or project management.
  • 3-5 years in bank operations systems or related fields.
  • Must possess strong interpersonal and organizational skills.
  • Requires expertise in MS Office, MS Visio, and MS Project.
  • Requires demonstrated knowledge in system integration and management.
  • Must possess excellent verbal and written communication skills and an ability to build relationships at all levels of the enterprise including external vendors.
  • Demonstrated ability to exercise independent judgment and strategic thinking under a minimum of supervision.
  • Must possess strong interpersonal and organizational skills.

Job Demands:

  • Must be able to review and analyze data reports and manuals; must be computer proficient.
  • Must be able to communicate effectively via telephone and in person.

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