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Associate Accounts Receivable Specialist (B2B Collections)

Posted about 2 months ago

This nationwide industry leader has an immediate 3-6 month contract-to-hire opportunity in Dallas for an Associate Accounts Receivable Specialist (B2B Collections).  Will work remotely until Q1 2021 and then will be required to work in the office Monday-Friday.  Will be responsible for collections of customer accounts and analysis of customer account activity, account reconciliations, cash applications, negotiating payment plans with customers, interacting with outside credit agencies, miscellaneous billings and credit memos, process improvements and required reporting functions. This job works in Business to Business (B2B) collections.

Requirements:
•    3+ years of recent experience with Business to Business (B2B) collections.
•    Strong communication, interpersonal and leadership skills,
•    Excellent negotiation and problem-solving skills.
•    Microsoft Office products and ERP system experience.
•    Understands purpose and scope of legal documentation, and the terms and conditions of the sales and installations contracts of company’s products.
•    Knowledge and understanding of systems (ie. Oracle, Salesforce, CashPro, Auto, Customer Portal, UTA, Vertex, etc.)
•    Experience sorting, organizing and creating rules in Outlook
•    Proficiency with MS Excel and tools for efficiency; sorting, searching, v-lookup, macros, pivot, filters.
•    Ability to multi-task, prioritize and work well in a fast paced, team-oriented environment.
•    Bachelor’s Degree in Accounting or collections experience.
•    Spanish speaking preferred but not required.

Responsibilities:
•    Compiling and reviewing current and potential customer credit data.
•    Maintaining customer receivable accounts within Company guidelines, manage invoice to cash process.
•    Processing incoming payments via credit card and ETF, directing customers to Customer Portal for online payments.
•    Performing customer account reconciliation and analysis.
•    Minimizing bad debt risk and maximizing accounts receivable collections.
•    Supporting various teams on A/R and collection efforts and date to ensure accurate billing and resolution.
•    Establishing good rapport with all customers assigned in portfolio.
•    Providing credit checks and analysis on an as-needed basis.
•    Providing timely, clear, and accurate response to internal and external customers.
•    Special projects and AdHoc requests regularly.