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Application Production Support Specialist

  • Location: Irving, 75063
  • Salary: 43.53
  • Job Type:Contract

Posted about 1 month ago

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package!

Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Position: Application Production Support Specialist
Location: Irving, Texas - Multiple locations across the US
Term: 18 months

Day-to-Day Responsibilities:

  • Monitoring tools – AppDynamics, Splunk experience
  • Support International Regulatory Reporting
  • Navigating through windows systems – patching
  • Evaluates internal and external software solutions which could be leveraged to meet target state architecture goals.
  • Considers industry offerings, open source communities and standard practices for delivery the infrastructure.
  • Consults with the delivery teams to develop infrastructure to provide solutions for business applications.
  • Creates technical designs, implementation plans, identify project risks and resource requirements.
  • Designs, codes, tests, debugs and documents programs using Agile development practices.
  • Designs, builds, deploys, and maintains Infrastructure solutions through collaborative efforts with team members and third party vendors; collaborates with application and technology owners to bring them into the Situational Awareness Environment.
  • Ensures a stable enterprise wide environment and reviews high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future.
  • Participates in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more effective.
  • Directs the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement.
  • Interacts with Customer and Vendor relationships. Proactively recommends courses of action to maintain cost effectiveness and competitiveness.
  • Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.


Is this a good fit? (Requirements):

  • Windows Admin experience – understands the Windows packaging
  • Unix navigation experience
  • Collaboration and communication skills are key
  • 7+ years of systems analysis experience
  • 7+ years of systems programming experience
  • 5+ years of experience in one or a combination of the following: Agile, Kanban, or Lean methodology


Desired Qualifications;

  • Previous Banking and Financial experience
  • An industry-standard technology certification
  • Experience in managing IT infrastructure for a medium-to-large organization
  • Experience with IT operational stability
  • Superior customer service orientation and relationship management skills with organizational partners and customers
  • Expert knowledge in infrastructure engineering services and technologies
  • Strong knowledge of voice and network technologies and architecture
  • Practical knowledge of ITIL application processes and implementation
  • Experience with key controls pertaining to IT infrastructure management
  •  

Candidates will be responsible for following the client's COVID-19 protocols. Please refer to your MATRIX representative for specifics.

About Us

At MATRIX, we expertly match talented professionals with job opportunities to elevate careers. Since 1983, we have placed thousands of professionals at innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all U.S. IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. People come to us for a job, and stay with us because of our top-notch consultant care.

MATRIX is and Equal Employment Opportunity employer and provides reasonable accommodations for qualified individuals.  Supporting medical or religious documentation will be required where applicable. If you are a qualified individual with a disability, you may request a reasonable accommodation under the American Disability Act (ADA) by emailing MATRIX_HR@MatrixRes.com. To ensure a quick response to your request, please use the words “Accommodation request” as the subject line of your email.